Terms and Conditions
Please read these terms carefully before using our services
SHIPXPERT EXPRESS SERVICES
Terms and Conditions
Effective Date: March 17, 2026
Welcome to ShipXpert Express Services. By signing up for and using our services, you agree to the following Terms and Conditions. Please read them carefully.
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1. Acceptance of Terms
By registering with ShipXpert Express Services, you confirm that you have read, understood, and agreed to be bound by these Terms and Conditions.
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2. Services Provided
ShipXpert Express Services offers shipping, package handling, and delivery support services. We act as an intermediary between customers and carriers to facilitate the transportation of goods.
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3. Customer Responsibilities
Customers agree to:
- Provide accurate and complete information when signing up.
- Ensure that all shipments comply with local and international shipping laws.
- Properly package items to prevent damage during transit.
- Pay all applicable fees, including shipping, customs duties, and handling charges.
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4. Prohibited Items
Customers must NOT ship:
- Illegal items or substances
- Hazardous materials
- Firearms or weapons (unless legally declared and approved)
- Perishable goods (unless agreed upon)
- Any items restricted by Jamaican or international laws
ShipXpert Express Services reserves the right to refuse any shipment deemed unsafe or illegal.
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5. Shipping Rates and Fees
- Shipping rates are calculated per pound unless otherwise stated.
- Additional charges may apply for overweight, oversized, or special handling items.
- All fees must be paid before package release.
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6. Customs and Duties
Customers are responsible for:
- All customs duties, taxes, and clearance fees
- Providing accurate item descriptions and values
ShipXpert Express Services is not responsible for delays caused by customs processing.
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7. Delivery Timeframes
- Estimated delivery times are not guaranteed.
- Delays may occur due to weather, customs, or unforeseen circumstances.
- ShipXpert Express Services is not liable for delays beyond our control.
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8. Loss or Damage
- Customers must inspect packages upon receipt.
- Any claims for lost or damaged items must be reported within 48 hours.
- Compensation (if applicable) will be based on declared value and supporting proof.
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9. Liability Limitations
ShipXpert Express Services shall not be held liable for:
- Indirect or consequential losses
- Delays caused by third-party carriers
- Seized or confiscated items due to legal violations
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10. Package Storage
- Packages must be collected within a specified time after arrival.
- Storage fees may apply for uncollected items after the grace period.
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11. Account Suspension or Termination
We reserve the right to suspend or terminate accounts that:
- Provide false information
- Violate shipping policies
- Engage in fraudulent or abusive behavior
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12. Privacy Policy
Customer information will be kept confidential and used only for business and shipping purposes. We do not sell or share personal data with unauthorized third parties.
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13. Amendments
ShipXpert Express Services reserves the right to update these Terms and Conditions at any time. Customers will be notified of significant changes.
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14. Governing Law
These Terms and Conditions are governed by the laws of Jamaica.
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15. Agreement
By signing below or registering online, you agree to abide by these Terms and Conditions.
Customer Name: ___________________________
Signature: ________________________________
Date: ____________________________________
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Contact Information:
ShipXpert Express Services
Phone: 876-778-6249 / 876-548-7433
Email: [email protected]
Website: www.shipxpertexpress.com
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